From Manual Search to Instant Answers — Powered by AI
Ejaad AI is an enterprise search platform that helps companies find answers across all their data and apps. It uses advanced AI to deliver fast, accurate responses and connects with tools like Google Drive, Slack, and OneDrive to streamline workflows and boost efficiency.
This project is under NDA. I'd be happy to share the full story during an interview!
Project Overview 🌱
Ejaad AI is an intelligent enterprise search system designed to help teams find information faster by connecting tools like Google Drive, Slack, and OneDrive.
Project: Ejaad AI – Enterprise Search System
Duration: 9 Months
My Role: UX Researcher & Designer
Design Team: Solo Designer
Goals & Success Criteria 🍀
As this project was an MVP, the focus wasn’t on full product analytics yet, but rather on validating technical feasibility and improving the AI experience.
Our two main objectives were:
✅ Enhance AI Answers – Improve the quality, clarity, and reliability of AI-generated responses to create more trust and usefulness for users.
✅ Integrate Google Drive successfully – Enable seamless document access and content retrieval from users’ Google Drive accounts.
Measuring AI Answers Success 🪷
One of the most effective ways we measured the success of AI Answers was by adding Like and Dislike feedback buttons. During internal testing, we collected this feedback and shared it with the AI team to help improve the model’s performance.
Old way, Endless searching, little finding 🌝
Many companies struggle with fragmented data scattered across multiple tools and systems, making it hard to find the right information quickly. Traditional search methods don’t understand context or meaning, so employees waste time hunting through documents, tickets, emails, and apps.
The new way of searching 💫
By enabling seamless connection to multiple workplace tools and data sources, this initiative presents an opportunity for Ejaad AI to offer a unified, intelligent search experience across the enterprise—centralizing knowledge, improving information access, and enhancing productivity for teams of all sizes.
Ejaad is easy with 3 simple steps 🌸
Connect your favorite tools, search for what you need, and find answers instantly — all in one place.
Smart Search, Answers in Seconds 🌴
Ejaad helps you find exactly what you need — instantly. It searches across all your company’s tools and knowledge sources, delivering accurate, up-to-date answers instead of endless links. With AI-powered understanding, Ejaad goes beyond simple keywords to truly understand your questions and surface the right information every time.
Ejaad is for everyone on your team! ✨
Whether you're in Sales, HR, Engineering, or Support, Ejaad helps you find what you need instantly — so you can focus on getting things done, not digging for information. 🌟
Insights ⚡️
See how your team is doing at a glance! Ejaad Analytics shows what’s trending, which tools are most used, and how engagement grows over time.
One Challenge I faced 🌼
How did you creatively engage an uninterested client?
I analyzed integrations from two main competitors, Dashworks and Guru, reviewing 13 each. Instead of listing findings in a document, I created visual flows in Figma using screenshots and notes, making it easier for the client and team to understand and stay engaged.
My full Impact on the project 🚀
In this project, my role was more focused on research than design, as we started with just one feature and gradually added more over time.
✅ Studied competitors and learned from their features
✅ Collected screenshots and user flows from competitors
✅ Designed and launched the first website for Ejaad
✅ Create Mithaq UI Kit for Ejaad
✅ Apply an MVP mindset
Lessons Learned 🌙
✅ I gained a basic understanding of how AI works, along with its limitations.
✅ I learned how to conduct market research and competitor analysis, and how to document my findings.
✅ I learned how to build a scalable design
✅ Deepen my UX Research Skills